The press release from Avanade states that about 85 percent world business executives believe they can successfully integrate Intelligent Automation into their business operations if they want to prosper in the upcoming years.
It’s clear it’s clear that Intelligent Automation has cemented its position in the market. IPA (Intelligent Process Automation) takes over into the office back to help businesses in creating dynamic and flexible operating models that help deliver the most exceptional customer and employee experience for employees and customers.
Certain industry experts, CEOs and C-suite managers across the world have increased their plans to incorporate intelligent automation systems. At the end of the day.
Table of Contents
What is Intelligent Automation?
Today, companies are well-versed in the concept of “automation”, as behemoth automation is used to automate massive repetitive tasks to increase efficiency. However, the intelligence aspect of automation is introduced via AI, Robotics, ML and other technologies with the ability to make decisions with no human involvement.
Artificial Intelligence
It is among the indisputable aspects in intelligent automation. This is the engine of decision of IA.
Thus, by using sophisticated machines and algorithms techniques to analyze the data (structured or unstructured) business can develop an information base and make conclusions based on the information.
Business Process Management
Business Process Management, popularly called BPM automatized workflows provides flexibility and a consistent business process. BPM is employed across different industries to increase interactions and engage and to improve efficiency.
Robotic Process Automation
The third essential aspect that makes intelligent automation possible is Robotic Process Automation..
RPA employs software or bots as robots to help with back-office tasks. These robots work in conjunction with AI to take care of more complex tasks and utilize cases.
Where can Intelligent Automation Make an Impact?
Let’s take a review of IA solutions and ways you can put them into use to change the way you run your business.
Intelligent Capture
Intelligent capture is a crucial element of IPA.
In fact, it does not only capture data – even non-structured data, such as handwriting, but also analyzes the data and analyses it. Therefore, an efficient smart, efficient capture solution can benefit your business in many ways:
- The process is moving at a faster pace.
- Sort or extract information and authenticate Incoming information
- Create a paper-free workplace
- Reduce costs
- Reduces the chance of human error
Automated Destruction and Retention of Documents and Records
Insurance, banking, healthcare and HR are only a handful of industries that are rapidly reaping the advantages from electronic retention and destruction of documents due to the massive record management required to ensure compliance.
Therefore, if your business keeps confidential, subject to regulations, or sensitive information about individuals, then what you require is a highly efficient records control automated tool. In this case, Intelligent Automation comes in the large picture, providing the capability to:
- Automate destruction of documents according to the regulations.
- Imply aggregated, up-to-date retention, and excerpt from all relevant documentation.
- All tasks related to retention are automated, which includes legal holds, approbations storage transfer, archive and the deletion.
- Verify that the data contained in stored documents on the system is in line with.
- Conduct audits that are defended by evidence to cover the entire life cycle of the documents.
Robotic Process Automation
RPA is a necessary component of an overall IA strategy. As with RPA, “bots” become your digital workforce. Automated techniques, repetitive and massive data processing processes, free up your employees to perform tasks that are more valuable. An effective RPA solution can:
- Automate the bots using real-time dashboards that allow for live monitoring and a simple management.
- Perform analysis of processes quickly and precisely at the click level.
- Make sure that the bots are utilized to their maximum and scaling
- You can easily leverage drag-and drop and low-code tools to design new automation.
Intelligent Process Automation
Businesses have standardized processes that they can replicate on flowcharts, meaning that they have clearly defined actions and results. Intelligent automation is able to easily improve the processes in order to provide meaningful benefits to the right people.
If done correctly, IPA will: method, IPA will:
- Balance your workload
- Send updates and notifications
- Automated rule-based tasks based on rules
- Automatically retrieve pertinent contextual information
- Send the documents to be approved
Customer Communication Management
Customer Communication Management is a rapid and efficient method to improve customer and employee experience. A powerful CCM system can:
- Automatically create and distribute custom documents.
- Tag, categorize, and summarize content for simple consumption.
- Be able to communicate intelligently with the appropriate people at the right moment, using the right way, using the right.
Intelligent Automation
It’s a step ahead of the rule-based RPA software. It integrates cognitive technology with RPA. Based on Artificial Intelligence (AI) and Machine Learning, IA can tackle a wide range of tasks. It requires basic analysis and logic.
While IA solutions rely on base automation, they provide additional “intelligence” provided by machine learning and deep learning. Therefore, they can handle more complex cognitive tasks and even, in some cases the execution of workflows from end to end.
The gains in efficiency and productivity by the integration of IA solutions are geared towards the upper end of the spectrum. For instance, a bank that utilized smart automation to enhance credit assessments increased productivity by an average of 80%.
Robotic Process Automation
RPA is the foundational level of automation for business processes. It is primarily powered by pre-programmed scripts and APIS, RPA tools can execute repetitive operations or manipulate structured data inputs, such as RPA extracts information from forms, verify inputs, copy files etc.
Even the simplest RPA solutions can help save the team a tremendous amounts of both time and energy. For instance in a bank cutting down on manual data entry as well as automating three processes in the business with RPA resulted in an increase of 63% on working hours.